Returns & Exchanges

At CODAGE Paris, we want you to be completely satisfied with your skincare experience. If for any reason you are not content with your purchase, you may return unopened items in their original packaging within 14 days of delivery.

Return Process

• 1.
  Initiate Your Request

  Contact our customer service team via our online portal or email with your order number and the reason for your return.

• 2.
  Prepare Your Package

  Place the unused items securely in their original box, ensuring all protective seals and the French-made packaging remain intact.

• 3.
  Ship the Items

  Affix the provided return label to your parcel and drop it off at your nearest authorized carrier location.

• 4.
  Receive Your Refund

  Once our laboratory team inspects the returned products, we will process your refund to the original payment method within 5-10 business days.